Privacy Policy
Last updated: April 2, 2025
Zion's Hope Inc., founded in 1989, is a non-profit Christian ministry dedicated to proclaiming the truth of God's Word and the hope found in Jesus the Messiah. We are committed to protecting your privacy and ensuring the security of the personal information you share with us. This Privacy Policy outlines how we collect, use, share, and safeguard your information.

1. Information We Collect
We may collect the following types of information:
Personal Information:

• Name, email address, mailing address, and phone number (e.g., when you subscribe, donate, or register for an event)
• Payment information (collected securely through third-party processors)

Technical Information:

• IP address, browser type, device information
• Usage data via cookies and analytic tools

User-Generated Content:

• Comments, messages, or other content submitted through our website, app, or social media

2. How We Collect Information

• When you subscribe to our emails or newsletters
• When you make a donation or purchase through our online store
• When you use our mobile app (via Subsplash)
• When you contact us through forms or send us emails
• When you contact us through Social Media platforms (e.g. Facebook, Instagram, YouTube, X)
• Through cookies and tracking technologies (e.g., Google Analytics)

3. How We Use Your Information

• To process donations, purchases, and event registrations
• To send ministry updates, newsletters, and promotional materials
• To communicate with you and respond to inquiries
• To improve our website, services, and outreach
• To comply with legal obligations

4. Sharing Your Information
We do not sell, rent, or trade your personal information. We may share your information with trusted service providers solely for the purposes described above, including:

• Subsplash (mobile app and website functionality)
• Sumac and HubSpot (email and contact management)
• Stripe or other payment processors (for secure donations and purchases)
• Email marketing tools (e.g., Gammadyne, Hubspot)

5. Cookies and Tracking Technologies
Our website uses cookies to:

• Enhance your user experience
• Analyze site traffic and usage
• Provide relevant content

You may adjust your browser settings to disable cookies, though some site features may not function properly.

6. Data Security
We implement appropriate security measures to protect your personal information, including:

• SSL encryption
• Secure servers and data-handling procedures
• Access controls for internal staff

All financial transactions are processed through secure third-party services.

7. Your Rights and Choices
You have the right to:

• Access and update your personal information
• Unsubscribe from communications
• Request deletion of your information (subject to legal and operational needs)

To exercise any of these rights, please contact us at: customerservice@zionshope.org

8. Children's Privacy
We do not knowingly collect or solicit personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

9. Third-Party Links
Our website and app may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those sites.

10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. We encourage you to review this page regularly.

11. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Zion's Hope, Inc

PO Box 783369, Winter Garden, FL 34778-3369

customerservice@zionshope.org
Toll Free: 1-888-781-9466

Phone: 407-654-9466

Thank you for trusting Zion's Hope.